When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at sales@thenottyCelt.ca or mailing us at:
The Knotty Celt
7B-871 Victoria Street North
Kitchener, ON N2B 3S5
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Our store is hosted on Netfirms Inc. They provide us with the online webhosting and database platform that allows us to sell our products and services to you.
Your data is stored through Netfirm’s data storage and databases. They store your data on a secure server behind a firewall.
If you choose to pay by credit card through stripe to complete your purchase, then stripe stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your payment information is transferred securely and directly to stripe's servers. Once your payment is processed on stripe's servers, our servers receive only a token indicating the approved transaction amount. Your payment information is never seen by Netfirm's servers. Your purchase transaction data is stored on stripe's servers only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read stripe’s Privacy Statement here.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Here is a list of cookies that we use. We’ve listed them here so you can choose if you want to opt-out of cookies or not.
The date and time the cookie was created.
The ID of the selected language.
The ID of the selected currency.
The ID of the last visited category of product listings.
Whether the cart block is "expanded" or "collapsed".
The IDs of recently viewed products as a comma-separated list.
The ID of the current wishlist displayed in the wishlist block.
Whether the "Terms of service" checkbox has been ticked (1 if it has and 0 if it hasn't)
The guest ID of the visitor when not logged in.
The connection ID of the visitor's current session.
The customer ID of the visitor when logged in.
The last name of the customer.
The first name of the customer.
Whether the customer is logged in.
The MD5 hash of the _COOKIE_KEY_ and the password the customer used to log in.
The email address that the customer used to log in.
The ID of the current cart displayed in the cart block.
The Blowfish checksum used to determine whether the cookie has been modified by a third party. The customer will be logged out and the cookies deleted if the checksum doesn't match.
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependants to use this site.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at email@example.com or by mail atThe Knotty Celt