Market Pickup Policy

Abstract

Market Pickup allows The Knotty Celt's customers to pickup their orders at the Market in the Park, hosted by Kincardine Tourism.  Every Monday (except following Kincardine Scottish Festival), The Knotty Celt sets up shop in Victoria Park, Kincardine, Ontario.

Restrictions

  1. Available only to customers residing in Kincardine, Ontario.
  2. Available only for orders placed in May, June or July.
  3. Subject to Market hours of operation and weather conditions.

Processing time

Orders are processed once payment is confirmed.  Since all items are made-to-order, your order will be ready for pickup at the Market in the Park, Victoria Park, Kincardine, Ontario once the item(s) is/are complete.  This usually takes between 2-3 weeks.

Pickup process

  1. When your order is ready for pickup, you will be contacted by The Knotty Celt by phone and/or e-mail.
  2. We will bring your order with us to the next Monday Market in the Park located at Victoria Park, Kincardine, Ontario.
  3. In order to release your order to you, you must have ready your order number and a piece of government issued photo ID.

Pickup fees

Handling fees are waived on Market Pickup orders.  This service, therefore, is offered at no cost to the customer.

Returns

Unfortunately, because our items are made-to-order, we are unable to accept returns at this time.

Ring sizes

We are not responsible for furnishing replacement of incorrectly sized rings.  Be absolutely certain of your correct ring size before placing your order.  If you are uncertain as to your correct ring size, please see your local jeweller for assistance.